J
Wayne was such a pleasure to work with. His professional but warm manner made our shopping experience so comfortable. He worked with our vision and offered us many options without being pushy. We knew we were in very good hands.
Thank you again, Wayne.
Just had RCC repair and waterproof our basement at our Milton home. Showed up when scheduled and did the work as required in the same day. Great experience with this company. Will recommend them.
By
ARD Outdoor
on Sep 06, 2022
Thanks so much for the fantastic review! Great to hear that we were the right waterproofing company to come and take care of your waterproofing job!
This is the 2nd time we needed a company to repair a basement leak from the inside. Don't know why we didn't call RCC the first time but thankfully, we called this time and are so glad we did so.
DO NOT WASTE your time calling anyone else! We were impressed by all staff involved, starting with our first phone call.
The Sales Rep/Consultant who came to our home to review the issue was so professional and took the time to answer all of our questions speaking in terms that we were able to easily comprehend. He is a long-term employee and started at a junior position and worked his way up which made him the perfect person to walk us through the process.
Day of the scheduled work arrived and the guys arrived early. Once they started, they didn't stop until they completed the work. Very hard & impressive workers. We appreciated the respect they showed for our home & were very pleased with their workmanship.
Their charges are quite competitive......so CALL!
Hopefully, we won't experience another leak, but if we do, RCC is the only company we'll contact as the staff knows what they're doing! Thank goodness.
By
ARD Outdoor
on Jul 05, 2022
Thank you for sharing your amazing waterproofing testimonial! We like to hear feedback of all kinds about the work that our waterproofing team did. Thanks for taking the time to review the wet basement people and have a great day!
Very good experience with RCC. Ramy and team were a professional crew, did a great job, very courteous and properly cleaned up the site once finished. I highly recommend them.
By
ARD Outdoor
on May 05, 2022
Thank you so much for your glowing review and recommendation! Glad the basement foundation repair went great and our waterproofing crew could show how professional they are with your foundation cracks repair. Thanks for choosing the wet basement crew to take care of you!
By
ARD Outdoor
on Apr 26, 2022
Thank you Joe for taking time to review our waterproofing services and for choosing RCC Waterproofing! Glad the wet basement crew could assist you with your waterproofing project.
Great to work with! Our sales rep Daniel explained our options in detail so we can make an informed decision. Once all was booked, Darwin and crew showed up on the scheduled date, on time, and began their work. Didn’t take long at all and they left the area very clean, almost looks untouched except for the two spots that they worked on. Very professional work, and would certainly recommend RCC to others.
By
ARD Outdoor
on Apr 26, 2022
Great to hear this waterproofing testimonial with our waterproofing crew's workmanship! Glad the whole waterproofing project went great and the team was able to make sure everything was left better than when they came to your home. Have a great day and thanks for choosing the Wet Basement crew to take care of you.
We recently had RCC complete external water proofing on our house - they were excellent to work with throughout the whole process! Quick response time and friendly staff. Reasonable prices too
By
ARD Outdoor
on Apr 07, 2022
Thanks Melanie for your amazing waterproofing testimonial! Glad to hear your external waterproofing job went great and the team did a professional waterproofing. Thanks again for choosing the wet basement people out of all the waterproofing contractors in Oakville.
Your staff Ramy Morcos did a great job in the original quotation, follow up, and attention to all details. Thanks !
By
ARD Outdoor
on Apr 07, 2022
Thank you Alex for taking the time to write a waterproofing review and review our waterproofing services. Always great to hear from our customers!
Great service and professionalism
By
ARD Outdoor
on Mar 23, 2022
Thank you Brian for taking the time to write with waterproofing review. Always great to hear from our customers!
By
ARD Outdoor
on Mar 23, 2022
Thank Ginny for reviewing out waterproofing services oakville! Really appreciate it and have a great day.
I contacted RCC waterproofing and met with Ramy. He assessed the situation, did some measurements and assured me that a quote would be sent. I received the quote the next day, Ramy told me that they would be able to complete the job before the end of February. The job was done on time and the problem was fixed. Very satisfied.
By
ARD Outdoor
on Mar 08, 2022
Thank you for your awesome waterproofing review! Glad your leaky basement waterproofing went without a hitch! Thanks for choosing RCC Waterproofing out of all the waterproofing contractors oakville!
I had a leak from the side of the house into the basement. RCC dug down 6' and across 8' and waterproofed. When they finished, they left the side of the house much neater than I could imagine was possible. I was ecstatic with the service.
By
ARD Outdoor
on Oct 22, 2021
Thank you so much for your excellent review of our waterproofing services! We are definitely committed to making sure your leaky basement is gone and that's why the basement foundation repair is sealed with a lifetime warranty guarantee. Thank you again and have a great day!
Amazing service and advice from Rick, Marco, and the whole crew from RCC. They helped me to find the right solution for our water problem and were professional through the whole process. Thank you!
By
ARD Outdoor
on Oct 22, 2021
Thank you so much Michchael for the amazing testimonial! Glad that our team was able to take care of your foundation cracks repair with no issues. Thanks again for choosing the wet basement crew to take care of you!
Both of the fire table and umbrella that we purchased are of top quality, while being at a fair price. My purchase experience was enhanced by the knowledge and experience of the sales person who assisted us in the showroom.
While the installation service crew were absolutely top notch. They were accommodating, professional, and did everything with great care.
I cannot speak more highly of my entire experience with ARD.
Excellent representative ,very friendly and new what they were talking about.
Arrived on the scheduled day as promised and completed work the same day.
Would recommend to friends
Thank you
By
ARD Outdoor
on Aug 23, 2021
Thanks so much Derek for letting everyone know how you waterproofing job went! Thank you for also recommending our waterproofing services to friends. We pride ourselves on keeping a great reputation! Thanks again for your review and for choosing the wet basement people.
Extremely helpful, professional and friendly service from the sales staff, the warehouse staff, and the delivery persons. Best customer service I have experienced in years. Highly recommend.
We did a lot of research regarding our backyard outdoor patio furniture. We knew we wanted a high quality, modern feel and we found that with ARD. Not only did the quality of their outdoor furniture exceed our expectations, their customer service blew us away. Wayne Tunbridge was AMAZING to work with. He is incredibly knowledgeable and professional and has awesome communication skills. He listened to us and asked questions to gain a better understanding of what we were looking for and then effortlessly guided us to a few different models for us to consider. His suggestions were totally aligned with our vision. We received the first couch and 2 chairs and were so impressed with the quality and look and the comfort, that we purchased an additional sectional and 2 chairs for our upper deck. We are thrilled with the look, the quality, the comfort and most importantly the exceptional customer service we received from Wayne. We ordered an outdoor rug and the colours didn't work out and Wayne was amazing. We simply had to bring the rug into the store and we received our refund for the rug. I highly recommend ARD and we are beyond thankful to have worked with Wayne and for his excellent customer service and for giving us such a positive and enjoyable experience when purchasing our outdoor furniture.
Awesome! Every part of the ARD experience was excellent - including delivery!
Fast, very good job, very professional. Very happy!
By
ARD Outdoor
on Mar 22, 2021
Thank you Creola for choosing the wet basement people to come to your home and make sure you are leak free!
Back in the summer I had a flood in the basement. Daniel came out to see the issue and already had a team come to the house the next day. Daniel was truly amazing and professional and the work was done in a clean and timely manner. Thank you Daniel for solving the issue and thank you all for your hard work!!
By
ARD Outdoor
on Dec 17, 2020
Thanks Stephanie for sharing your waterproofing experience! Our team works hard to make sure the foundation crack repair is done in a timely manner without sacrificing the quality of their work. Thank you again for trusting in the team!
my wife and I had noticed mold in our crawl space a few months back so we called RCC. Daniel came out to look at the issue next day. He gave us an option for the interior water proofing or external instead of just pushing us to the more expensive option. We ended up getting the external and when the crew showed up, on time may I add, the job was completed in two days and we've been happy ever since. The space was totally unusable before but we will probably set up a rec area now that it is dry after a few heavy rain storms.
By
ARD Outdoor
on Dec 17, 2020
That's great news to hear! The team was happy to make that space usable and take care of the leaky basement repair. Thanks for trusting in the waterproofing crew and our sales rep to makes sure the job went smoothly.
Daniel, was very informative, professional, and thorough with the explanation of the process and with his quote. His crew was on time and completed the job in the estimated effort that we were told.
By
ARD Outdoor
on Dec 10, 2020
Thanks Joe for letting us know how our team did! Our sales reps and crews believe in making sure the homeowners know the waterproofing process and what we are doing to your foundation. Thanks again for trusting in the wet basement people!
Great work all around. What sold me on RCC is the lifetime warranty. Very professional sales rep, Daniel was extremely knowledgeable and knew quickly figured out my basement leak issues. The crew was thorough and I've had a dry basement ever since. Highly recommend.
By
ARD Outdoor
on Dec 09, 2020
Thank you Louie for your amazing testimonial! That is great to hear that you had a great waterproofing experience from our team. We stand behind our work and waterproofing services so much and that's why we offer a lifetime warranty. Thanks again for choosing the wet basement people!
I had such an amazing experience working with Daniel! He was very knowledgeable and I was really happy with the job!
By
ARD Outdoor
on Dec 09, 2020
Thanks Nancy for your review of our work and sales rep. Glad to hear your waterproofing job was a success and that everything went great!
Daniel's professionalism is unlike any other I've encountered while trying to bring someone in to do waterproofing on my home. 10/10 would recommend!
By
ARD Outdoor
on Dec 09, 2020
Thank you so much for the wonderful review! Happy to hear that your basement foundation repair was a great one.
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ARD Outdoor 5 out of 5 based on 20 user reviews.