3 Year Commercial Warranty
3 Year Residential Warranty
ARD Outdoor warrants its products to be free from defects in manufacturing, materials and workmanship within the warranty period with the exception of umbrellas, glass and cushions. We do not warranty damage that occurs from inappropriate use or due to weather/wind. Warranty is valid from the date of purchase to the original purchaser (consumer) only. Proof of purchase (original sales receipt including purchase date) is required. Photos or inspection may be required. In all cases, ARD will (at its option) refinish, repair or replace part of the defective product or the entire defective product. Replacements will be in the original colour and style, if available; or in a similar colour and style if the original has been discontinued.
Powder Coated Aluminum Frames
Covers against breakage, weld failure, and overall structural integrity. Exclusions include (but not limited to) damage to frames or weld, resulting from improper use or assembly.
Stainless Steel Frames
Covers against breakage, weld failure, and overall structural integrity. Exclusions include (but not limited to) damage to frames or weld, resulting from improper use or assembly. Steel is an oxidizing material which will rust if not treated. All of our products are treated prior to shipping. Our warranty will not cover rust spotting beyond a period of 12 months.
Covers against unravelling or excessive fading. Exclusions include (but not limited to) fading, discolouration, or disintegration resulting from exposure to the elements, oils, spills, fluids, chemicals, or any other cause.
Covers against excessive blistering, bubbling, or peeling of the powder-coat paint finish for a period of 2 years. Exclusions include (but not limited to) chips and scratched or fading resulting from normal wear and tear and exposure to the elements.
Plantation Grown Solid Teak
Covers against breakage and overall structural integrity. Teak does and will fade, this is not covered as a part of the warranty. Other exclusions include (but not limited to) damage to frames resulting from improper assembly, use or continuous exposure to sub-freezing temperatures.
SUNBRELLA® Performance Fabrics
SUNBRELLA®’s 5-year limited warranty covers Sunbrella® upholstery fabric against loss of colour or strength from normal use including exposure to sunlight, mildew, and atmospheric chemicals. For more information, visit www.sunbrella.com/warranty
For any questions or concerns, please call our Toronto Showroom for more information.